Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Ownership of the website: Elena Novikova, c. Isaac Albeniz 10, Camprodon, Girona, Spain. Email: woolmi.app@gmail.com.
Users
The user assumes under his responsibility to make a correct use of this web page. This responsibility extends to:
- Make use of this website only to make legally valid inquiries and purchases or acquisitions.
- Do not make any false or fraudulent purchase. If such a purchase could reasonably be considered to have been made, it could be canceled and reported to the appropriate authorities.
- Provide truthful and lawful contact details.
The user declares that they are of legal age and have the legal capacity to enter into contracts through this website.
The user will be able to formalize the contract of sale of the products offered on this website in any of the languages available in it.
Termination
We may cancel your access to the page, without cause or notice, which may result in the seizure and destruction of all information associated with your account. All provisions of this agreement that, by their nature, must survive cancellation will survive cancellation, including without limitation, the provisions of ownership, disclaimers of warranty, indemnification and limitations of liability.
If you wish to terminate your account, please inform us by email.
Intellectual Property
You must acknowledge and accept that all the industrial and intellectual property rights over the contents and any other elements inserted in the Website belong to Elena Novikova. The entire content of the website, including, but not limited to, its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics, images, graphic or artistic material present on the web, are the property of the provider or, where appropriate, have a license or express authorization by part of the authors. Any natural or legal person is authorized to establish links to the web on their pages or websites, both to their home page and to any of their pages. However, links to any of the website pages that involve viewing them in the browser by means of frames are expressly prohibited. All content displayed on this website is subject to and protected by intellectual and industrial property rights. The alteration, exploitation, reproduction, distribution or public communication and making available on the contents of the course is not allowed without the express prior authorization of the owner of the website. The page and its original content, characteristics and functionality are the property of Elena Novikova and are protected by international copyright, trademarks, patents, trade secrets and other intellectual property or property rights laws.
Terms of Sale
All prices shown on the web are final prices and include VAT (21%), but do not include shipping costs (which can be calculated at shopping cart). Prices may change at any time, but changes will not affect orders that have already received a confirmation.
The payment method is Stripe.
This website uses all means to guarantee the confidentiality and security of the payment data transmitted by the user. This site uses a secure payment system SSL (Secure Socket Layer).
We will not be responsible for the payment of customs taxes or the like in the case of sending orders out of the Spanish mainland.
Delivery
Digital products: Users get access immediately.
Physical products: The products will be sent in the time indicated in their description. In the case of products with different deadlines, they will be sent in the longer term.
No refund will be made on the amount paid for products prepared under request or with any customising.
If we are unable to meet the deadline, we will contact the user and either agree to a new deadline or return the amount paid.
In no case, except as provided by law, once a product has been shipped, the shipping amount will be refunded.
Right of withdrawal
Purchases of digital content are final sales and are neither returnable nor refundable.
Purchases of products prepared under request are final sales and are neither returnable nor refundable.
In the event that the user has purchased physical products from stock, they have 14 days from the moment they receive the products to exercise their right of withdrawal. If you want to return the products you must first contact us via email and state your will clearly and unequivocally. We will send you the instructions to proceed with the shipment. Once we have received the products, which must be in their original state, packing, and without being used, the amount will be returned. Shipping costs will be borne by the user, who must also be responsible for the shipping service being efficient (using services such as proof of delivery, for example). It must be borne in mind that from the moment the user receives the product, it belongs to him until the refund has not been made, so if in the process of sending it back the product is lost, the refund may not occur.
In case the product is defective the user will have to contact us to proceed to a replacement. This replacement will have not cost for the user. Whether the user wants a replacement or a refund, this will only occur once we have received the product and valued its condition.
A slight loss of colour, which is not noticeable on wool but that stains water or may leave a certain trace of colour on your hands, is normal and acceptable within the textile industry standards. If the discoloration is noticeable on the yarn, and the stains on your hands are noticeable after a good wash with soap and water, please contact us to return or replace.
Responsibility
Except as otherwise provided by law, we will not accept liability, economic or otherwise, in the following cases:
- Inaccuracy that may result from the lack of resolution of the screen, poor color management of the user’s computer equipment, browser problems, or any other similar problem.
- Malfunction of the transport company for causes such as strikes, road delays, or any other similar case that may result in delays, losses or thefts.
- Technical failures that impede the proper functioning of the Internet service.
- Misuse and / or wear and tear on the products.
- Incorrect return of the product by the user, or return made prior to the communication by the user of the right of withdrawal.
- Failure to meet or delay our obligations if due to force majeure. However, we promise to continue fulfilling as long as there is the slightest chance.
- Content of the links to third parties that appear in this web.
Disclaimer of Liability
This page and its components are provided for informational purposes only. Owner of this page is not responsible for the accuracy, usefulness or availability of any information that is transmitted or made available through it; will not be responsible for any errors or omissions in said information.
The users of this page who give their personal data, with the acceptance of the informed consent, waive any compensation that may correspond to them for the legal use of said data, not being able to exercise any legal claim for it. If you want to show it off, you should not give your data on this website.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us woolmi.app@gmail.com